BY Hakim Hayat
THE Employees Trust Fund (TAP) introduced the TAP Membantu service yesterday to enhance accessibility in its continuous commitment in providing excellent services to its members including to the differently abled and those with special needs.
To ensure safety and convenience of members including those who require wheelchair services as well as the visually or hearing impaired, the TAP Membantu also provides a special counter for them, which is currently only available at its headquarters, PGGMB building in Bandar Seri Begawan and Belait branch.
Members with mobility impairments and have difficulties visiting any of TAP counters either due to illness or incapacitation/disability can also contact TAP to make arrangements to allow for representatives to visit members for any TAP matters.
TAP has also designated staff with abilities to communicate using sign language to assist the members and better communicate with the visually or hearing impaired members.
TAP said the service is hoped to ease and further enhance TAP engagements with members who require special service assistance.
-- Courtesy of Borneo Bulletin